Sycamore Tree Theatre respects your privacy. This privacy statement discloses the privacy practices for www.sycamoretreetheatre.org and all related subsidiary sites. The purpose of this Privacy Policy is to make you aware of how Sycamore Tree Theatre collects, manages, protects, uses, and/or shares information and what choices are available to you regarding the collection, use, and distribution of your Personal Information. This policy does not apply to the practices of companies that Sycamore Tree Theatre does not own or control, or to people that Sycamore Tree Theatre does not employ or manage. Questions regarding this statement should be directed to privacy@sycamoretreetheatre.org.

This Privacy Policy will help you determine:

1. What personally identifiable information is collected from you through the website
2. The organization collecting the information
3. How the information is used
4. With whom the information may be shared
5. What choices are available to you regarding collection, use, and distribution of the information
6. The kind of security procedures that are in place to protect the loss, misuse, or alteration of information under Sycamore Tree Theatre control
7. How you can correct any inaccuracies in the information

We will continue to evaluate this Privacy Policy against new technologies, business practices, and our users’ needs, and may make changes to the Privacy Policy accordingly. Please check this page periodically for updates. You acknowledge that your continued use of the Services after the posting of any changes to this Privacy Policy means that you agree to be bound by such changes.

If you feel that Sycamore Tree Theatre is not abiding by its posted privacy policy, please first contact privacy@sycamoretreetheatre.org.

What is “Personal Information” and how is it collected and used?

“Personal Information” describes information that can be associated with a specific user and used to identify that person, such as your name, email address, birthday, gender, location information, payment information, etc. Personal Information may be submitted by you in your interaction with Sycamore Tree Theatre’s website. Other information that is not personally identifiable may be collected automatically by visiting and/or using our sites.

Sycamore Tree Theatre is the sole owner of the information collected on this site. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. Sycamore Tree Theatre collects information from our users at several different points in our site.

What information does Sycamore Tree Theatre collect?

We may collect certain information about your interactions with us and information related to you and your use of our website, including but not limited to Personal Information, your online activity, social media connections, as well as Internet Protocol addresses, device types, unique device data, such as device identifiers, and operating systems.

Personal Information remains anonymous unless you explicitly identify yourself to us by creating and using an account with Sycamore Tree Theatre and/or otherwise consent to the sharing of information with us. Please be aware that some of our Services cannot be offered unless you identify yourself to us.

Registration for email list

In order to join the Sycamore Tree Theatre’s email list, you must first complete the registration form. During registration you will be asked to give your contact information (such as name and email address). This information is used to contact you about the services on our site for which you have expressed interest.

Ticket ordering and online donations

We request information from you on our order form. Here you must provide contact information (such as name and billing address) and financial information (such as credit card number, expiration date). This information is used for billing purposes and to fill your request. If we have difficulty processing a request, contact information is used to get in touch with you.

When you give a donation online, we collect contact information (such as name and address) and financial information (such as credit card number, expiration date). This information is used to collect the donation and to provide information to you about your donation(s) for tax purposes.

Log files

We use IP (Internet Protocol) addresses to analyze trends, administer the site, track a user’s movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally-identifiable information.

Payment and billing information

We use a credit card processing company to bill users for donations and ticket purchases. This company does not retain, share, store or use personally-identifiable information for any secondary purposes.

Cookies

We may store some data on your computer in the form of a “cookie” to automatically recognize your device the next time you visit. Cookies allow us to improve your browsing experience in many ways.

Some examples of how we use cookies include:

• Keeping track of cart items
• Storing your password when browsing related websites during a single session
• Detecting your web-browser language
• Detecting your IP address
• Determining your subscription status

Sycamore Tree Theatre may also use cookies on our websites that are supplied by third parties providing services for Sycamore Tree Theatre. Most web browsers are set to accept cookies by default. If you prefer, you can choose to set your browser to remove cookies and to reject cookies. If you do not wish to receive cookies, please configure your Internet browser to erase all cookies from your computer’s hard drive, block all cookies, or to receive a warning before a cookie is stored. If you choose to remove cookies or reject cookies, this could affect your ability to use or access some of our Services.

For more information on how Sycamore Tree Theatre uses cookies on its sites, please contact us at: privacy@sycamoretreetheatre.org.

Comments

Some pages on our website will allow you to add a comment. When visitors leave comments on the site, we collect the data shown in the comments form and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Tracking technology

Sycamore Tree Theatre uses tracking technology in order to help us continue to make improvements to our Services. Sycamore Tree Theatre analyzes information that is tracked each time you use our Services. Sycamore Tree Theatre does not track Personal Information; all tracked information is anonymous.

Examples of information Sycamore Tree Theatre tracks include, but are not limited to:

• How you use and interact with our website
• Other anonymized information to help us improve our website

Sycamore Tree Theatre uses Jetpack by Automattic to track usage of its website. For more information on Jetpack, please visit https://jetpack.com/support/privacy/.

How Sycamore Tree Theatre shares your information

Your information will not leave Sycamore Tree Theatre. We do not share phone or email information with any other organization.

Visiting an external website not related to Sycamore Tree Theatre’s site

This web site contains links to other sites. Please be aware that Sycamore Tree Theatre is not responsible for the privacy practices of such other sites. We encourage our patrons to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by www.sycamoretreetheatre.org and subsidiary sites.

How Sycamore Tree Theatre protects your personal information

This website takes every precaution to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

When our registration/order form asks users to enter sensitive information (such as credit card number and/or social security number), that information is encrypted and is protected with the best encryption software in the industry – SSL. While on a secure page, such as our order form, the lock icon in the address bar of web browsers such as Google Chrome and Apple Safari becomes locked, as opposed to un-locked, or open, when you are just ‘surfing’. To learn more about SSL, follow this link www.verisign.com/site/ssl.html.

While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user information offline. All of our users’ information, not just the sensitive information mentioned above, is restricted in our systems. Only employees or volunteers who need the information to perform a specific job (for example, our billing clerk or a customer service representative) are granted access to personally identifiable information. Furthermore, ALL employees and volunteers are kept up-to-date on our security and privacy practices. Finally, the servers on which we store personally identifiable information are managed by reputable cloud hosting companies. If you have any questions about the security on our website or at Sycamore Tree Theatre, you can send an email to privacy@sycamoretreetheatre.org.

How do I correct my information or opt out?

Correcting or updating Personal Information

If your personally identifiable information changes (such as your zip code or email address), or if you no longer desire to be in our active solicitation, we will endeavor to provide a way to correct, update or remove that user’s personal data provided to us. You may change any of your personal information by clicking on the “update your preferences” link at the bottom of an email you’ve received from us, or by contacting us using a method on the Contact page at https://www.sycamoretreetheatre.org/contact/.

Opting out

Those who no longer wish to receive email from our email list (e.g. announcements of upcoming events or the Sycamore Tree Leaflet) may unsubscribe by choosing ‘unsubscribe from this list’ found at the bottom of the email itself.

Notification of changes

If we decide to change our privacy policy, we will post those changes on our homepage so our patrons are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We will use information in accordance with the privacy policy under which the information was collected.